After searching for a company to assit me with a loan modification, I came across this company.Great rating on BBB - the person that I spoke with was great.
Their fee, well was nothing compared to some of the sharks out there. So I signed up within a matter of days it was going great. Now the website would lead you to believe that they will help you - I took that to mean - with everything, including dealing with the lender. WRONG, they prepared a modification package (which I had already done with the lender - they had the SAME paperwork - I told him that I had done a packet with my lender already) and then he emailed it over.
It was *** - instructions on how to deal with our lender. and a generic call log all for a low cost of 495.00 are you kidding me? what? this helps me how?
your paperwork was typed and mine was handwritten, the only difference. So I contacted the company - and I quote " I respectfully request a refund" and was told nope. can't do that, we did what we said we would do. Be very careful of companies appearing to have government backing, and WORDING.
Ask them specifically what they will do. Get it in writing. He knew I was panicked as the lender had given me "sale" date. The company completely took advantage of that and then sent the payment thru on the weekend, knowing once it clears you can not do anything about it.
They are slick. I thought there are new laws about collecting a fee until the job is complete. He himself stated and the email proves this didn't happen until Sunday night, but he took the payment before hand.
CROOKS.Do not deal with these people.
Review about: Loan Modification.